Polityka zwrotu kosztów


■ 製品の不備・不良、破損による返品・交換について(往復の送料は当方で負担します)


■ お客様都合による返品・交換(往復の送料はお客様自身のご負担となります)



Returns & Refunds (if applicable)

■ About returned goods / exchange due to defect, damage of the product (round-trip shipping fee will be borne by us)

If there is any defect in the delivered product, please contact us by e-mail within 7 days of arrival. In that case, please fill out the reason for the return in the subject and attach a picture that shows the condition. After confirming whether the same product can be re-manufactured, we will exchange, return or refund.

■ Returns / Exchanges for customer convenience (round-trip shipping costs are borne by the customer)

If you wish to return or exchange the product after arrival, such as a different image or incorrect order, please contact us within 7 days of arrival.
In principle, we accept only unused parts, including accessories. In addition, we cannot accept returns or exchanges for products for which customization has been requested.


atelier Lemon & Lime